Hospital

Hospitalisation

What should I take along?

  • Admission (Aufnahme)/referral certificate
  • e-card (insurance number)
  • Photograph identification (insurance card if you have a private supplementary insurance)
  • Copy of the findings (e.g. x-rays, laboratory or computer tomography ) and doctor’s letters
  • Written information about allergies and diseases
  • List of all medications (also medication without a prescription) or a medication passport if you have one
  • Name and contact details of a relative
  • Personal items sleepwear, toiletries, dressing gown, non-slip slippers, mobile phone with charger, glasses, hearing aid, prosthesis or walking stick, tracksuit and sport shoes, if mobility training forms part of your treatment (swim wear and swimming cap for underwater therapy).
  • A small sum of cash, no valuables, please!

Some hospitals provide an info leaflet to advise you what you need.

My rights

  • Doctors must inform you about the risks and benefits of a treatment in a timely, understandable and comprehensive manner, so that you can understand the medical treatment.
  • Some hospitals offer support by professional interpreting or telephone interpreting services during the doctor consultation. Please ask for it!
  • You may decide for yourself if you want the proposed treatment.
    You are entitled to take time to think or refuse treatment.
  • You have the right to a second professional medical opinion
  • You may view your medical record and may (for a fee) have a copy (including x-rays).
  • You have a right to privacy - even in shared rooms.
  • Hospital staff may not pass on personal details and medical information (obligation of secrecy), not even to relatives.
  • Information on your disease and treatment options may only be passed on upon your express wish.
    Designate a confidant.
    If children up to 10 years are treated in hospital, a person may accompany them (for a fee to cover expenses).

Patients’ rights are stipulated in the Salzburg Hospital Act under § 21.

My responsibilities

  • Take along all your medical and insurance documents.
  • Inform your doctor about your medical history, your habits, life style and any medication or home remedies you take regularly or occasionally.
  • If the decision is made on a therapy, please follow the doctor’s instructions carefully. Immediately report if you are intolerant to a drug.
  • Please observe the visiting hours and be considerate towards other patients!
    Many hospitals provide an info leaflet on the house rules.
  • You may use electronic devices (mobile phone, laptop, TV, etc.) to a limited extent only;
    these devices might interfere with medical appliances.
    Ask if use thereof is allowed!
  • Hospital hygiene is very important for all patients and staff.
    Wash and disinfect your hands regularly. Also make your visitors aware of this!

 

Health Pilots

Salzburg’s Health Pilots
In Salzburg there are pilots for the health sector.
You can contact a pilot if you need support in your native language.
These men and women provide information and details on a voluntary basis.

Health Pilots

Frau & Arbeit gGmbH, Griesgasse 2, Stiege 3/1, 5020 Salzburg

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